The epidemic has covered Russia and Moscow in particular. And now the President addresses the nation and forcibly sends everyone on a week-long vacation. Of course, this decree does not apply all. But we are not talking about this now, but about what the great and powerful coronavirus has shown us.
Main conclusions that can be drawn due to the pandemic and the current situation:
Face-to-face training is hopelessly outdated
Companies that made money exclusively on face-to-face training faced an urgent need to transfer everything to remote and webinar form. Organizing your own webinar studio is not a cheap task, and using paid and free services is a blow to your image.
The winners were those companies that initially built their model based on distance learning. And people have realized that learning via the Internet today is not inferior to face-to-face learning, and in some places it is superior.
Conclusion: face-to-face training lost, as did gas lighting. Master remote technologies - it’s convenient and saves your Clients’ time.
It turns out that face-to-face meetings need not be held
Suddenly it turned out that in order to solve a problem or jointly develop some kind of solution, it is not necessary to gather a group of people in one room. All you have to do is schedule a meeting in your calendar and share the link to the video conference.
Of particular interest is the fact that today video conferencing has become very accessible, and some are free (for example jitsi). How can we then convince people to return to the face-to-face format?
Conclusion: Reduce the number of meetings, and when returning to the office, try to conduct them via video conferencing, then employees can participate in them wherever they are.
Most of the work can be done from home
Wow! You don't have to be in the office to do certain work. It seems that this was clear before the virus, but the virus, as a tough experimenter, forced us to conduct this experiment.
So, even the quality didn’t suffer? Of course it suffered, because people are simply not used to this format of work, but over time it will most likely surpass productivity from the office, because there is no fatigue that accumulates during trips to the office and back.
Conclusion: learn to work with employees remotely and save on personnel (specialists from the regions) and rent.
Some people are not busy
Expected and dangerous. What to do with the information that you have nothing to puzzle certain people while working remotely? This is a kind of challenge for the leader, because... Essentially, remote work exposes people to spend hours wandering around the company doing nothing.
Whether to fire them or not is, of course, your decision, but now you know exactly who is simply eating up your capital on a daily basis.
Conclusion: fire such people and save on space.
If you have out-of-date employees, your business is vulnerable
Now imagine that an employee does not have a computer at home? Now imagine that he doesn’t have Internet at home? And in addition, there is no table and chair to place a computer at home (and no desire to work either)... Can you imagine? What if such employees are the majority in your company? - You will simply go broke connecting such employees to your organization’s services. And yes, your business is vulnerable, because... You cannot rebuild your business processes to suit the new reality in a day. But reality doesn’t seem to care what you think about it, it just comes.
Conclusion - hire modern employees, fire lumpen people. Believe me, modernity independent on the gender, weight and age of the employee.
If a business is not able to work with the Client remotely, he is three times vulnerable
If you have modern employees, but not modern business processes that are not able to interact with Clients remotely through modern communication methods, most likely your days are numbered. Moreover, the success of a business will depend to a greater extent not on the availability of such an opportunity, but on the ease of use and competitiveness of the service.
Something, your process can’t be transferred online? - try to make Perekrestok and Yandex laugh, which deliver groceries, or Delivery Club, which can easily bring you a Big Mac. Would you like a Big Mac? - perhaps Arbidol can arouse more interest in you?
Conclusion - Everything is on the Internet, everything=EVERYTHING!!!
What else has coronavirus taught you and your company?